Shipping policy
The price displayed on our store includes shipping and customs fees. You will have no surprises upon receiving your order.
Please note that sales taxes applicable in your country or province are calculated separately and remain the customer's responsibility.
Order Processing
Each order is processed within 1 to 2 business days before shipment. Some of our products are handmade to order by our artisans, which may result in an additional processing time. We will inform you in such cases.
Customs Hold
In the event your parcel is held at customs, delivery times may be extended:
- Standard Shipping: up to 21 business days
- Express Shipping: up to 12 business days
These situations are rare and beyond our control. We do everything possible to ensure your orders arrive as quickly as possible.
Canada
- Standard Shipping (7 to 15 business days): Free
- Express Shipping (5 to 8 business days): $10.00 CAD
United States
- Standard Shipping (7 to 15 business days): Free
- Express Shipping (5 to 8 business days): $10.00 USD
Europe
- Standard Shipping (7 to 15 business days): Free
- Express Shipping (5 to 8 business days): $10.00 USD
For any questions regarding your order, feel free to contact us.